1. Introduction
GOENERGY Limited (“GOENERGY”, “we”, “us”, or “our”), a wholly owned subsidiary of GOIL PLC, is a licensed Bulk Oil Distribution Company (BDC) registered in the Republic of Ghana, with its principal corporate office located at #12B. 5th Circular Road, Cantonments, Accra, Ghana.
We are committed to respecting and protecting the privacy of all visitors and customers who interact with our website (https://goenergy.com.gh). This Privacy Policy explains how we collect, store, process, and protect your personal information in accordance with the Ghana Data Protection Act, 2012 (Act 843) and applicable industry regulations.
2. Information We Collect
We may collect and process the following categories of data:
- Direct Contact Information: Name, corporate email address, business telephone number, and company name when you submit a General Enquiry or Product Purchase Enquiry.
- Technical & Usage Information: IP address, browser type, operating system, pages viewed, and referral URLs collected automatically through web server logs and analytical cookies.
- Communication Records: Any written correspondence or customer service requests you direct to us via email or telephone.
3. How We Use Your Information
We use your personal data for legitimate business purposes, including to:
- Process and respond to bulk petroleum product purchase enquiries, supply quotations, and terminal logistics requests.
- Facilitate customer service and communication between prospective Oil Marketing Companies (OMCs) and our trading/operations team.
- Maintain the security, integrity, and operational performance of our website.
- Comply with statutory and regulatory reporting obligations established by the National Petroleum Authority (NPA) and Ghanaian authorities.
4. Data Retention and Security
GOENERGY employs strict administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, loss, or disclosure. We retain commercial enquiry information only as long as necessary to fulfill the requested transaction, maintain our corporate records, or satisfy legal requirements.
5. Third-Party Disclosures
We do not sell, rent, or trade your personal data to third parties. Information may only be shared with authorized service providers under confidentiality agreements (e.g., IT infrastructure hosts) or statutory regulators when mandated by Ghanaian law.
6. Your Legal Rights
Under the Data Protection Act, 2012 (Act 843), you have the right to request access to the personal data we hold about you, request rectification of inaccurate records, object to direct marketing, or request erasure where applicable.
7. Contact Our Data Protection Office
If you have any questions or wish to exercise your data privacy rights, please contact us at:
GOENERGY Limited
#12B. 5th Circular Road, Cantonments, Accra, Ghana
P.O. Box CT 7042, Cantonments, Accra
Email: info@goenergy.com.gh
Telephone: +233 303 968 794 / +233 27 435 3776